Mastech MAS830L Digital Multimeter

SHIPPING

• We at HatchnHack, believe that you as our customer have ordered the items with enthusiasm and an urgent requirement.
• We try to ship all orders received by 11 AM Indian Standard Time, within 24 hours from the time of order. For order received on Saturdays and Sundays, the effort is to get them dispatched by Monday.
• For ensuring fastest possible delivery time (i.e. the time in which the order reaches your doorstep), we ship your order only through trustworthy and highly reputable courier services.
• We may at a few times be limited by technical and stock issues (based on product specification or ready availability), and have to fulfill your order partially. In such rare scenarios, we shall inform you of the same before dispatching the order.
• Rarely, we may have some operational instances, where we require more than 2 days to dispatch the order. In such a scenario, the customer has the right to request for a complete refund.
• We have the right to process custom orders, and orders provided with bulk discounts in a minimum of 2 working days. The customer may request cancellation of the order, but the decision to refund would depend on factors such as if the materials are already procured or the standing of customer with the company.
• In case you think that the condition of the parcel is not proper, or have any doubts regarding it being tampered with or damaged, kindly contact us through the support channel, on - 8810424663, or through e-mail at 'Sales@HatchnHack.com'.
• For tracking the shipment status of your order, you may either use the 'Track your Order' section of our website, or click on the mail confirmation you received from us with the Tracking Information.
• All packages shall be shipped with an invoice included, mentioning the price as regulated by the Indian Tax Regulations.

RETURNS POLICY

• Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Several types of goods are exempt from being returned.
• Additional non-returnable items: Gift cards and Downloadable software products
• To complete your return, we require a receipt or proof of purchase.
• Please do not send your purchase back to the manufacturer.
• There are certain situations where only partial refunds are granted (if applicable)
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error
• Any item that is returned more than 15 days after delivery