Shipping
To ensure fastest delivery times and maximum coverage we ask our vendors to ship orders through reputed and established brands, such as Delhivery, FedEx, EKart etc. which have a reasonably good feedback on our shipping aggregator partner platform.
In case the pin code is in a remote area that is not serviceable by the private couriers, the vendors have an option to ship through India Post.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use shipping aggregator platforms, which provides us all major carriers, and local courier partners.
Cash on Delivery option has become necessary for most sellers online. Understanding that new users may require COD services, due to lack of online trust, we give the option for vendors to allow payment on delivery on most of our listings.
On the issue of buyer trust, we clarify that our website strives to deliver a shopping experience beyond expectations, and constantly monitors and reviews vendors that are unable to provide quality customer experience.
You will receive an email and sms confirmation with tracking ID as soon as your order ships. You can use the link to track your order.
Product
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
For all returns, not falling within the manufacturer warranties, returns must be made within 7 days from the date of delivery. For cases concerning, physically damaged or missing products, the return window shall be open for only 2 days.
Most of the products datasheets are available online, if you're unable to find one contact us via email at sales@hatchnhack.com
You can contact us at sales@hatchnhack.com or WhatsApp us at +91-962-545-3232
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.